Frequently Asked Questions

What is a credit?

A credit allows you to view a caregiver’s full profile which includes their full name, phone number, email address, full availability schedule, desired pay rate and other preferences. Without using a credit, you will be able to view the caregiver’s name, age availabity as it pertains to your requested schedule.

How do I use a credit?

Upon inputting the specs of your case, you will see a list of caregivers whom fit your criteria. From viewing the available data, you will use 1 credit to obtain the contact information of the caregiver you select to work with. You will then contact that caregiver to present your job/case to them.

How do I know the caregivers are properly licensed?

We verify the licensing credentials (HHA and CNA) to ensure each caregiver currently has an ACTIVE license prior to making a caregiver profile active

How do I obtain credits?

Credits are available for purchase in packs. 3 credits = $49, 7 credits = $99, 11 credits = $149 and 20 credits = $249